Fins Pro Shop

Any non-personalized or non-customized FINS Pro Shop purchase of an in-stock item is eligible for a full refund within 7 days of the order being picked up/shipped as long as the item has not been damaged, worn or washed.

Return shipping rates are the responsibility of the purchaser. 

In stock items can also be exchanged or credited up to 14 days after the order has been picked up/shipped under the same terms. 

ALL PERSONALIZED OR CUSTOMIZED items do not qualify for exchange or credit and are final sale. These will be labeled in the description of the items.

Personal items (hairbrushes, make-up, scrunchies, hair bows, swimwear, etc) are final sale. 

All sale items are FINAL SALE.

Any pre-order FINS Pro Shop items can be returned for exchange or credit only, based on the availability of the items. This must be done within 14 days of the order being picked up/shipped. This includes ALL Holiday Catalog & Chompdown Catalog items. 

All returns or exchanges are based on availability of sizes and a staff member ensuring the returned item is in new condition and has not been worn.

Items purchased from November 1st- December 31st in addition to Chompdown and Holiday Catalog items will be available for exchange or credit to account only up until January 14th of the following year as we recognize they may be Christmas gifts.